Speaks to the daily pain
Leads with the queue, not the strategy deck.
SaaS appsBuilt with Getyn
Shieldpost
A support-platform site aimed at the person living in the queue.
getyn.dev
- 1Prompt to first draft
- 0Backend required
- SiteScope by design
About this site
Shieldpost is sold to a support lead drowning in channels, so the page speaks to the daily experience — the queue — rather than the org-level pitch about customer experience.
The reporting section exists for the buyer above them, who needs first-response numbers to justify the spend.
Who it's for
- Support and helpdesk products
- Tools where the user is not the buyer
- B2B SaaS with per-seat pricing
- Products replacing a shared inbox
Business model
Per-agent B2B SaaS. The user and the buyer differ, so the page argues to the agent above the fold and to the manager below it.
What makes it work
Two audiences, one page
Agent benefits first, manager metrics second.
Migration made painless
'Imports in minutes' answers the switching cost.
